VISA Advice

Welcome!

The main VISA Advice team remit is to provide services as fully trained immigration specialists. However, we will try and assist with general queries about being an international student in the UK that you might have and which are not covered by other specialist team at the University. We have collated some International Students Frequently Asked Questions (FAQs), so please check there first if you are looking for specific information. If you do not know which University team to contact for help with your query, please ask us and we will try and get you to the right department or information as quickly as possible.

You may like to watch our videos below. These will explain all about the VISA Advice team and the Social Team in more detail.

Getting the help and advice you need

It is important to the VISA Advice team that we are available to support as many students as possible, as quickly as we can. 

The VISA Advice team run multiple weekly online Live Chats and In-Person Drop-Ins. We have a comprehensive website that provides detailed information about a variety of immigration topics.

If you have an urgent complex query, please email us, being sure to include your student number and as much detail as possible in your email (including copies of any visas). Emails are answered in the order received. We cannot offer an on-demand telephone or individual appointment service, although an Adviser will arrange a phone call or appointment if they think it is the best way of helping you. Sending multiple communications about the same thing causes delays in our response to you and your fellow students - we appreciate your support and understanding.

Contact the VISA Advice Team

Live Chat for quick queries 

Live Chat is available at set times on: 

• Monday (2pm -3pm), Tuesday (2-3pm), Thursday (2pm -3pm) and Friday (10am - 11am) 
• Please click here to join our Live Chat facility during the above times.

Drop-In Sessions

Our drop-in sessions are for quick queries, with no appointment necessary. However if demand is very high please be aware it may not be possible to meet with an adviser on the chosen date/time. We will always provide an alternative way to contact the VISA Advice team to discuss your query or we may invite you to attend a different drop in session.

Drop in Timetable: